Shipping policy
Order Shipping & Delivery FAQs
1. How do I know if my order has shipped?
You’ll receive a shipping confirmation email with your tracking number once your order leaves our facility. All orders undergo verification before shipment.
2. When will my order arrive?
Processing Time: Orders placed Monday–Friday (excluding holidays) ship within 2–5 business days after payment verification.
Delivery Time: Allow 3–10 business days for delivery (varies by product and location).
Weekend Shipping: Not available. Orders placed after 9 AM PST ship the next business day.
3. Do you ship to PO boxes?
No, we currently do not deliver to PO boxes. A valid street address is required.
4. What happens if I refuse the package?
You’ll be responsible for:
Original shipping costs
Any import fees
Return shipping fees to Night Temptation
These charges will be deducted from your refund.
5. Do you replace lost or stolen packages?
We cannot refund or replace lost/stolen packages. For security, we recommend shipping to a secure location where someone can receive the delivery. If your package goes missing, contact us for assistance filing a claim.
6. Can I change my shipping address?
Email robesndemidklx77q@outlook.com immediately. We’ll try to update your address before shipment, but cannot reroute packages once shipped.
Shipping Policies
Free Standard Shipping: Orders $1+ to the contiguous U.S.
Standard Rates Apply: For Alaska, Hawaii, U.S. territories, and international destinations.
Carriers: Most orders ship via USPS; some smaller packages via UPS.
Order Changes & Returns
Changes to Orders
Email us within 30 minutes of ordering (during business hours: 9 AM–4 PM CST, Mon–Fri) at robesndemidklx77q@outlook.com We’ll try to help, but changes aren’t guaranteed once processing begins.
Returns & Refunds
14-Day Return Window: Items must be unused, in original condition/packaging, with tags attached.
Refund Amount: Merchandise cost only (shipping fees non-refundable).